Privacy and Policies

At Moonlife Market, we value your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our platform and services.


1. Information We Collect

a. Personal Information

We collect the following information during account registration or activity on the platform:

  • Full Name

  • Email Address

  • Phone Number

  • Payment Details (e.g., bank account or mobile money for withdrawals)

  • Shipping Address

  • ID Verification (if required)

b. Usage Data

We may collect data on how you use the platform, including:

  • Login times and IP addresses

  • Pages visited

  • Referral activity

  • Purchases and transactions


2. How We Use Your Information

We use your personal data to:

  • Create and manage your user account

  • Process transactions and payments

  • Track referrals and calculate commissions

  • Provide customer support

  • Send important updates and promotional messages (with your consent)

  • Improve our services and platform


3. How We Share Your Information

We do not sell your personal data to third parties. However, we may share it with:

  • Payment service providers for processing withdrawals and deposits

  • Logistics partners for product delivery

  • Legal authorities if required by law or to protect our rights


4. Data Security

We implement strict security measures to protect your data, including encryption, secure access controls, and regular system updates. However, no system is 100% secure, and we encourage users to keep their login information confidential.


5. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Request a copy of the information we hold about you

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [Insert Contact Email].


6. Data Retention

We retain your data for as long as your account is active or as necessary to provide our services and comply with legal obligations.


7. Cookies and Tracking

We may use cookies to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with the platform. You can disable cookies in your browser settings, but this may affect your user experience.


8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website, and continued use of our services means you accept the updated policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:
📧 [support@moonlifemarket.com]

📞 [+252617396228]

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